THAT BEING SAID I UPDATED TO 2019 VERSION. I FINALLY SAID I SHOULD UPDATE MY QUICKEN PROGRAM. I HAVE BEEN A QUICKEN USER (MOSTLY 2004 VERSION)FOR OVER 21 YEARS. IF YOU ARE A BUSINESS LIKE MINE THAT YOU DO NOT INTEND TO DOWNLOAD INFORMATION FROM ONLINE.YOU MAY WANT TO CONSIDER A DIFFERENT PROGRAM BECAUSE THEY ARE TAKING UP YOUR SCREEN SPACE WITH ADVERTISEMENTS. WAS A VERY HAPPY USER FOR 21 YEARS.NOT NOW!! THEY SHOULD ADVERTISE IF YOU DO NOT PURCHACE THE MEMBERSHIP THEY WILL MAKE YOUR EXPERIENCE WITH THE SOFTWARE NOT USER FRIENDLY. PROSĮasy to change the payee/category/tag CONS Expensive but hopefully it will help me out in the long run. I interviewed Builidium, Appfolio, and a few others. Bottom Line: I ended up going with a property management software. They ended up saying how terrible it was. WHO HAS TIME FOR THAT? I called customer service-super nice but spent SEVERAL hours trying to get it figured out. I then went to the banking side and made a check, tagging each property which then printed one check but the system did not enter the charges into the tenants side. THAT IS CRAZY!!! (For me it was going to print 10 checks to the same vendor. Not just one check or an option to pay several invoices for vendor A. You have to put the invoice on the tenant side (each invoice to each house) then when you go to pay Vendor A- it prints multiple checks. Lets say you have an invoice from Vendor A and they have invoiced you for 3 properties. you HAVE TO MAKE A SEPARATE TENANT for EACH house labeled section 8 (or what ever) and house number or something to uniquely identify it. Most of our houses are section 8 which means 2 checks and NO, you can not just have 1 housing payment that you split into your houses and have those apply to your tenants. After I got that fixed, I decided that in January I would start entering in my tenant's info. I had issues with bank connectivity and then mobile sync was not working properly. I had waited to enter them into the rental property part until I worked out the kinks of the accounting part. By the way they don't tell you this is what happens when you download Quicken 2018. Now I have to find another way to get them paid because it has taken 2 months and I still am not set up for bill pay. No one can use it! The bad part is I have all of my payments for cars, houses, utilities, credit cards set up for auto pay using quicken bill pay. Their response is quicken was sold and that they are a new company and they have to have the info or no bill pay services! No wonder they bill pay services are now included in the Premier package. I called quicken and explained I wasn't comfortable sending all of this over the internet and by the way I have been paying for your services for 25 years and now you want all of this info. A voided check from each account I want to use. my most recent utility bill from water, gas, or electric company only. Yesterday I received an email that I must send in 1. That was 6 days ago and still no transactions. Check my statement and then come back and enter those figures to confirm I own the account. Went through the insutructions on the website to set up a new account and it indicated it would take 2 -3 days to set up an account and I would receive 2 transactions on my bank statement from them. I called that number and was told by the rep that I needed to go to but he would stay on the line and would call me back if I got disconnected. Called the support number and was told that there is a special number for online bill pay. I tried chatting and was told that you cannot use chat for online bill pay. I was told to hang on I need to ask my manager about that and then hung up on. ![]() I was on the phone with a rep for 2 hours trying to get bill pay to work. It is March 8th and I have been trying to get support since the first week in January. This used to be a great product! I have used it since 1993 to track my business finances and investments. Sorry! I have now gone to using my online banking bill pay through my bank which is free! PROS I encouraged my kids and clients and anyone that would listen to use Quicken. If I could give less than 1 star I would! I have been a huge supporter of Quicken in the past.
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